Managed Services Benefits
We don't just managed your environment, we look to improve and transform to your business needs and challenges. We have the resources who can apply the practical application of the problem management process plus have the knowledge and experience to properly initiate, plan, execute, monitor/control, and close such a project.
Productivity
Allows organizations to offload daily operational support and management to the MSP (Managed Service Provider) vendor, to focus on growing the business instead of running the business.
Value
Cost is often significantly less than the total compensation plus benefits cost of employing the requisite number of comparably skilled resources to be available on a 24×7x365 basis.
Expert Resources
Relieves organizations of the burden of procuring related ongoing training for in-house IT resources, and of costs and effort to recruit, hire, and retain those resources.
Transformation
On a semi-annual interval, we look to review each business group roadmap to spot commonalities (such as shared/common needs), distinctions (such as unique needs), and potential risk areas, and coordinate a central roadmap that charts a path forward for the IT environment that supports the needs of all business groups.
We don't just manage your environment, we offer to optimize and transform.
To benefit IT and the business, an MSP can also go a step further to engage with customers in a transformative fashion, which is a method of engagement that extends beyond operations and into the realms of business and architecture/engineering. This occurs because, during the natural course of supporting and managing an environment, the operations team naturally develops an intimate understanding of the environment’s configuration and of its strengths and risk areas. Thus, such a team is well-positioned to provide guidance to plan and design new solutions and to identify and implement the technologies that most effectively enable those solutions and are a good fit for the existing technology landscape. We can act in a consultative capacity primarily in the following areas:
Working with business group leaders to define business group roadmaps.
Analyzing requirements and timeframes contained in business group roadmaps to draft a central roadmap containing proposed solutions, milestone goals, and timeframes.
At the project level, helping to define work packages, tasks, and task sequences.
Managed Services Partner for Transformation
Built upon the renowned expertise of Teliaspace consulting acumen, we empower SMB and enterprise organizations with our decades of collective experience to provide unparalleled support to your platforms and users. Whether enabling secure and reliable remote work, fronting web apps with NetScaler ADC, or centralizing applications for performance and security, we have you covered. Our Managed Services integrates seamlessly into your existing IT support model. Our certified and skilled specialists have a proven track record of stabilizing digital workspace platforms, reducing outages, and expanding the remote work value proposition.
We are an extension of Your IT Operations
